Cloudfantz Technology plays a pivotal role in the successful implementation of Salesforce Sales Cloud for SMEs. Salesforce Sales Cloud provides your sales team with crucial tools and insights to navigate prospects through the entire sales journey, from initial leads to successful closures. This powerful platform supports your company in achieving its sales objectives by offering real-time reports and dashboard updates, enabling management to track progress and make informed decisions based on current sales data.
Provide tools for your customer service team to improve the overall service you provide to your customers.
Tools include a streamlined console designed to provide all the information your service teams need to track and resolve the cases that your customers submit.
Additional functionality includes overall case management, standard help articles, process and task automation, representative skill matching, computer telephony integration and much more.
